Privacy Policy

Privacy Policy

Last updated: 18/12/2024

Moulded Circuits (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, mouldedcircuits.co.uk, or send us a message via our contact form. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information when you use our contact form to get in touch with us. The personal information we may collect includes:

  • Name
  • Email address
  • Telephone number
  • Company name

This information is voluntarily provided by you when submitting an inquiry or message through our contact form.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiries: We use your contact information to reply to your message, provide the information or assistance you requested, and address any questions or concerns.
  • To improve our services: We may use your data to improve our website and the user experience.
  • To communicate with you: We may contact you with information relevant to your inquiry or our services, such as product details, availability, or updates related to your message. We do not send marketing emails unless you have explicitly requested them.

3. Legal Basis for Processing Personal Data (for GDPR compliance)

If you are located in the European Economic Area (EEA), our processing of your personal data is based on the following legal grounds:

  • Consent: By submitting your information through the contact form, you consent to us processing your personal data to respond to your inquiry.
  • Contractual necessity: We may process your personal data as necessary to fulfill the purposes of your inquiry or any business relationship that may arise from it.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data with trusted service providers in the following circumstances:

  • Service providers: We may share your personal information with third-party service providers that assist us with business operations, such as website hosting, email services, or customer support. These service providers are required to maintain the confidentiality of your data and are not allowed to use it for any purpose other than providing services to us.
  • Legal compliance: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Security of Your Information

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. How Long We Retain Your Information

We will retain your personal information only for as long as necessary to respond to your inquiry or fulfill the purposes outlined in this Privacy Policy. Once your inquiry has been resolved or we no longer need the data, we will securely delete or anonymize it.

7. Your Rights (GDPR and CCPA)

Depending on your location, you may have certain rights concerning your personal data. If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
  • Right to Object: You can object to the processing of your personal data for direct marketing or based on our legitimate interests.

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You have the right to request what personal data we have collected about you.
  • Right to Delete: You can request that we delete your personal data, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal data (note: we do not sell your data).
  • Right to Non-Discrimination: You have the right to exercise your CCPA rights without facing discrimination.

To exercise your rights or for any privacy-related inquiries, please contact us at the information provided below.

8. Cookies and Tracking Technologies

We may use cookies on our website to enhance user experience and track website usage. These cookies collect non-personally identifiable information, such as the type of browser you use and the pages you visit on our site. For more detailed information on how we use cookies, please refer to our [Cookie Policy].

9. Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and update the “Last updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Moulded Circuits

[email protected]

1142 Melton Road, Syston, Leicestershire, LE7 2HA